Announcements

If you are a client of KeyBank APIs, look here to stay up to date on the latest changes, enhancements, and required maintenance tasks. 

These announcements are for information purposes only. If you have specific questions or concerns, please reach out to your Technical Account Manager.

October 2025

Search function available! 

Finding information just got easier. Our new search bar, located in the main navigation, lets you quickly locate developer portal pages.

• Search by keywords or product names to find related content.
• Works with letters and numbers (special characters are not supported).
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Try it now and discover what you need faster than ever!

New API - Account Information

In September, we introduced a new API in town and it is all about making account lookup and reporting sleek and simple alternative to larger reporting products. Account Information is multi-faceted API that lets you look up information and generate an ID for current or past day transaction queries.

This API is based on FDX standards that help gather data quickly and accurately. It can easily interpret and convert different data language formats into one report.

What is FDX?

FDX stands for Financial Data Exchange. It's a standard in the banking industry that tell computers how to safely share money information between companies, like between your app and KeyBank. 

How is this different from Previous Day and Intraday APIs?

Previous Day and Intraday APIs still have their place, but not for long. Commercial Accounts will expand to include balance and detail reports. For the time being, it is best to get detailed transaction information with the Previous Day or Intraday APIs if you are looking for Lockbox or other specific information. Here is a table to help you decide: